This return policy applies to all transactions involving goods offered by Epolias INC., aiming to provide users with clear and reasonable return instructions and processing procedures.
Scope of Returns If users find quality issues, damage, or discrepancies with order information upon receiving the goods, they may apply for a return, provided the conditions are met. Return requests must be submitted within the specified period after receiving the goods; requests submitted after this period may not be processed.
Return Time Requirements Return requests must be submitted within 30 days of receipt; requests submitted after 30 days will be processed or rejected on a case-by-case basis; returned goods must be in generally good condition and not affect secondary inspection and processing.
Return Process Users must first submit a return request via the contact information provided. Goods can only be returned after confirmation. Packages returned without prior review may not be processed normally.
Refund Policy After receiving and confirming that the returned goods meet the conditions, we will process the refund within 3 business days. The specific arrival time may vary depending on the payment method.
Return Address
Epolias INC
200 S Linden Avenue #81
Rialto, CA 92376
Please be sure to include your order information when returning the package for prompt processing.
Important Notes
Returns may not be supported for damage caused by human error or improper use; Return shipping costs will be determined on a case-by-case basis; Unconfirmed returns may not be processed successfully.
Contact Information
To request a return or have any questions, please contact us through the following methods:
Email: support@epolias.com
Phone: 4425772736