This Privacy Policy applies to Epolias INC’s collection, use, and management of user information during its business operations. We value the security and privacy of user information and are committed to ensuring transparent use and secure storage of information within reasonable limits.
Information Collection
During your communication with us or use of related services, we may collect necessary basic information, such as contact information, communication content, and information related to service requests. This information is used solely to provide support, handle inquiries, and optimize the service experience.
Information Use
The information we collect is primarily used for the following purposes:
To handle customer inquiries and requests;
To provide necessary service support and communication feedback;
To improve service quality and operational processes;
To ensure the normal operation of systems and business.
We will not use your information for any other purpose without authorization.
Information Storage and Protection
We take reasonable technical and management measures to protect the collected information and prevent unauthorized access, disclosure, or alteration. We retain relevant information only for the time necessary to achieve the above purposes.
Information Sharing
We will not sell, trade, or rent user information indiscriminately. Limited information sharing with relevant service providers may be conducted only when necessary, as required by law or for business cooperation, and we will ensure that they also comply with information protection obligations.
User Rights
Users have the right to know how their information is used and may request modifications or deletions within a reasonable scope. We will process these requests in accordance with legal and compliant regulations.
Contact Information
If you have any questions about this Privacy Policy, please contact us through the following methods:
Email: support@epolias.com
Phone: 4425772736
We will respond to and process your questions within a reasonable timeframe.
Policy Updates
We may update this policy based on business adjustments or relevant legal requirements. Updates will be explained and implemented within an appropriate scope.