This shipping policy applies to all orders shipped within the United States by Epolias INC., aiming to provide users with clear and stable logistics information and delivery arrangements.
Shipping Scope: All orders are shipped only within the United States, processed and transported through a unified local logistics system. International shipping is not supported.
Order Processing Time: Orders typically enter the processing stage on the same day after successful payment, and are prepared for packing and shipment. In case of large order volumes or special circumstances, processing time may be slightly delayed, but the principle of shipping as quickly as possible will still be upheld.
Shipping Time: Delivery within the United States is typically completed within 2–5 business days. Specific times may vary slightly depending on the distance and logistics situation.
Logistics Services: Depending on the order details, we will select appropriate domestic U.S. logistics services for delivery to ensure transportation efficiency and stability.
Logistics Tracking: After the order is shipped, users will receive logistics tracking information and can view the delivery status and progress updates in real time using the tracking number.
Important Notes
Delays caused by weather, holidays, peak logistics periods, or other force majeure events may affect the actual delivery time. If delivery is impossible due to incorrect shipping information, the user will be solely responsible.
Contact Information
If you have any questions regarding shipping, please contact us through the following methods:
Email: support@epolias.com
Phone: 4425772736